The casino industry keeps evolving with technological trends. Take the example of live chats. These did not exist for a long time. However, as smart devices and internet connections increased, casino developers saw it fit to make the spaces more interactive by including live chats. The good news is that online casino developers are nowhere near being done with their developments. As such, players can expect to see more technological shifts, as discussed in this guide, in the future:
What to Expect in the Future
Online casinos exist in the online realm where trends come and go. It is thus fitting that they would incorporate these changes to match the market needs. So, what can players expect?
- Live Games
Playing online comes with many advantages. The games are accessible around the clock, the wagers are cheap, and there is a lot of variety. But online gameplay also has downsides:
- It is not interactive: Games occur between players and software, unlike physical games, where players can talk to dealers or other players.
- Its accuracy is questionable: Players only see the outcomes but cannot see the process. For example, a blackjack player must trust the dealer without seeing them.
Live games solve these challenges by enabling players to join games using live audio and video streams. They can interact with other players and the dealer, place bets in real-time, and watch the whole process. For example, players in a roulette game can watch as the ball spins and know whether they have lost or won based on where it lands. This interactiveness makes games more exciting and bridges the gap between online and physical games to a large extent.
- Artificial Reality (AI)
Online casinos have been doing great. But the truth is that AI can take this industry to the next level in so many aspects. Consider the following areas:
- Marketing: Casino operators spend a lot of money on marketing. AI can help them categorize players based on their preferences and spending habits. For example, it can match a player with the best bonuses per their habits, which reduces a casino’s marketing expenditure while boosting its results.
- Game selection: Is there a way that casinos can know what games players will enjoy even before introducing them? Sure! AI can predict the popularity of a game based on the casino operator’s clients. As such, it can help operators only buy games that players will enjoy, which is a win-win.
Did you know that AI is also beneficial in handling customer queries? While this technology cannot handle complex queries, it can help players find useful resources when facing challenges with a site. Many sites have already been using AI to onboard players, and it has been a success.
- Blockchain Technology
Trust issues are common in casinos. In fact, many players believe the house always wins and are wary of trusting operators too much. Even when operators have valid licenses and have undergone independent audits, they have a hard time verifying the authenticity of their software.
Blockchain technology is useful in this situation as it ensures that casino operators cannot change the stated RTPs and payouts once a player has placed a bet. For example, if you bet $50 that the ball will land on red, the operator cannot alter the size of the bet, your choice, or the payout. In the same way, players cannot change anything after they have placed a bet. The only way a change occurs is if both parties agree to it, which instills trust in all involved.
But blockchain technology is not just about fairness. It also extends to payments. For many years, players have had to rely on card payments, wire transfers, and e-wallets. Blockchain has introduced virtual currencies, which have the following unique advantages:
- They are fast: A transaction can take place in under a minute, enabling players to make deposits or withdrawals at record speeds.
- They are cheap: Since these transactions do not involve intermediaries, players and operators do not incur extra costs. In most cases, players don’t pay transaction fees.
- They are secure: The transactions boast the same immutability discussed earlier, making it hard for anyone to intercept them.
Additionally, virtual currency payments are private, enabling players to conceal their identities and protect their data.
- Virtual Reality (VR)
Online casinos have come a long way since their inception. They now boast quality graphics and sounds that imitate the physical casino structure. But even with augmented reality concepts, players still crave the feeling of being inside a casino. So, how can they get this without heading to a physical setup? VR!
This technology simulates a physical environment in a virtual world. For example, a player can join a bingo game from their home. In reality, they will be in their house. But by adorning VR headgear, they will see a traditional bingo hall where they can play and interact with other players. This technology introduces the benefits of socialization and has thus been a hit with players who want to expand their social circles.
Mobile gaming will also experience a surge as more people turn to their smartphones for easier access to games. The world of gaming is about to become bigger and better!
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